COMMONLY ASKED QUESTIONS AND ANSWERS

May I call you with questions as I plan my vacation?

Of course, and you will have a coordinator assigned to you when you set a travel date; your coordinator is there to answer all questions regarding your trip.

May I take a pet with me?

No, because you are going out of the country, no pets are allowed.

May I take extra people with me?

Yes. From ages up to 5 years the price is $59; from 6-11 the price is $129; from 12 through adult the price is $169. These prices include port charges and ship fees, and there is a maximum of four people in a room. Extra couples in their own room may also be added.

Do I need a valid passport?

All U.S. citizens need proof of citizenship. You may use a certified birth certificate or a valid passport, along with an official government identification (such as a driver’s license). If you have ANY questions, call your local Customs and Immigrations office.

Is there easy access to beaches and the casino?

Yes. During the day there is a public bus system that runs all over (this is $1 per person each way); the busses run from 6 a.m. to 8 p.m.. The Island Palm also has a free shuttle running to the beach throughout the day. Please note: there is a union concession at the port, and you are required to take a cab from the ship to your hotel; this is approximately $4 per person each way.

How can you sell this package at this price?

We are able to offer this low price because we are able to negotiate low ship and hotel rates due to our large volume; this allows us to offer us much better rates than retail travel agencies can provide. Also, by working with large groups and corporations (such as yours), we are able to keep our marketing costs low; we pass these savings on to you.

Is this tied to any timeshare program?

No. This is just what we represent, a vacation that you can use when you want to at a price that you can afford.

 

Are there any hidden charges?

No. Some other companies try to charge bogus or inflated taxes, but we do not. All charges are disclosed, and you do not pay the balance until you set your travel date. There is one tax not included in this package: the Bahamian Resort Tax is paid at check in at every hotel; this covers all hotel taxes, energy surcharges, and gratuities for the housekeeping staff, and is approximately $15 per adult/per night. As of December 2004, the cruise line will collect a $10 per person Homeland Security Fee. 

What currency do I need?

The US dollar and Bahamian dollar are at par (equal value), and US currency is used everywhere. There are ATM machines, and credit cards and Travelers Cheques are widely accepted.

Should I book tours and activities on the ship before I get to the Island?

No. There is an activities desk at each hotel, and they can book any activity desired, as well as provide up to date and specialized information regarding activities. PLEASE NOTE: the rates on activities sold by the ship may be higher, and there is no way to make any changes or cancellations if you book on the ship.  

May I use a hair dryer and other appliances?

Yes. Electricity is the same cycle and voltage as in the U.S.. Check with your cellular provider to make sure that your phone will work. Also, phone cards are readily available.

Do I need any special vaccinations?

No. Plus, you don’t have to worry about the water; the Bahamas has an abundant fresh water supply, and the water tastes great!

What is “Duty Free” shopping?

A duty is a tax on goods imported to this country. You may bring back up to $400 in goods (per person, subject to change) when you return to the U.S.. There are some tremendous bargains available!

Overall, even though the Bahamas is a foreign country, it is very enjoyable and convenient for Americans; English is the official language, currency is of equal value, and you can drink the water! Have a wonderful trip! 

Discovery Update (July 7, 2008) - All adult passengers may have one checked bag, and one carry-on bag (plus a purse or briefcase). Children may have one carry-on bag. There is now a charge for checked luggage in excess of these guidelines.